Return Policy

All returns must have prior authorization by obtaining a RMA number.
Returns must be received within 10 business days of delivery, except for "Closeout" which must be received within 5 days of delivery.
Closeout Items include: Closeout sales and those items that are non replaceable, and/or discontinued.
All returned merchandise must be in new, original condition and in original packaging, if applicable.
Tires: Tires must have not been mounted. Tires that have been ridden and/or declared defective will be returned freight prepaid. A credit will be issued after the tires are inspected.
Damage incurred during mounting of tires will render the tire non-returnable. Use care when mounting.
Customers are responsible for returning incorrectly ordered items.
Items should be returned using a carrier that offers "Package Tracking".

The customer is responsible for charges that may be incurred upon refusal of a shipment.
Original shippping charges are not refundable, replacement items will be shipped free of charge under the following conditions:
- Merchandise is damaged in shipping.
- Merchandise is defective on delivery.
- Merchandise is missing components.

Any item ordered that is out of stock will be automatically backordered. The customer will be immediately notified of the backorder via email or phone.
The customer's credit card will not be charged until the backordered item is in stock and ready to ship.
A backordered item may be canceled at any time before the item has been processed for shipping.

Modern Tire Company